Head of Department
Department Details
A client service unit in a company is a team or department that focuses on providing support and resolving issues for clients or customers . They are the go-to point for clients needing help with products, services, or general inquiries. Key roles: 1: Responding to client inquiries via phone, email, or chart 2: Resolving complaints or issues. 3: Providing product info or solutions. 4: Escalating complex issues when needed. 5: Building client relationships